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Privacy Policy


1- Introduction
1.1- This policy is an integral part of the terms and conditions and should be read together as a single unit.
1.2- We value your privacy and are committed to protecting your personal information. This privacy policy (”Policy”) explains how we collect, use, and protect your personal information when you use our website, services, or products (”Services”). Please read this policy carefully.

2- Information We Collect and Methods
2.1- We may collect your personal information in the following ways:
2.1.1- Personal information provided to us
2.1.1.1- When registering for our services, making a purchase, or communicating with us, we may collect information you voluntarily provide to us, which may include personal contact information, identity information, and location information, such as name, home or work address, personal or work email address, contact details such as home, fax, mobile, or work phone number, date of birth, job title, country of residence, school, affiliated organization or entity, username, profile picture, government-issued identity numbers, passport details, emergency contact information, payment and payment details.

2.1.2- Information related to your use of the services and automatically recorded:
2.1.2.1- We may automatically collect information about your interaction with our services. This information may include IP address, browser type, internet service provider (ISP), time/date stamp, displayed page, operating system, mobile device information, clickstream data, preferences, and other similar information.

2.1.3- Cookies and Other Tracking Technologies
2.1.3.1- We use cookies and similar tracking technologies to monitor activity on the website and store certain information.
2.1.3.2- Cookies are known as small data files that may include unique identifiers. Cookies are sent to your browser from the website and stored on your device. Other tracking technologies such as beacons, tags, and scripts are used for collecting and tracking information and for developing and analyzing our services.
2.1.3.3- You can set your browser to refuse cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the website.
2.1.3.4- Examples of the cookies we use:
2.1.3.4.1- Session Cookies: We use session cookies to operate our service.
2.1.3.4.2- Preference Cookies: We use preference cookies to remember your preferences and various settings.
2.1.3.4.3- Security Cookies: We use security cookies for security purposes.
2.1.3.4.4- Advertising Cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you and your interests.

2.1.4- External Sources and Third Parties
2.1.4.1- We may receive some information about you from any external source or third party.
2.1.4.2- If you choose to register or link your account through social media accounts, we may collect information from your social media accounts such as Facebook, Google+, Twitter, Discord, LinkedIn, GitHub, and Instagram, including your name, your username on social media, geographic location, gender, date of birth, email address, profile picture.

3- Use of Information
3.1- We use the personal information that we collect about you for the following purposes:
3.1.1- To provide and improve our services, ensuring high performance and a better user experience for you.
3.1.2- To process your requests and transactions, including purchase, delivery, and payment procedures.
3.1.3- To notify you of updates or changes that may occur in our services.
3.1.4- To provide efficient and continuous customer support, respond to your inquiries, and resolve any issues you may encounter.
3.1.5- To identify and address technical problems, work on minimizing them, and protect our services from threats and risks.
3.1.6- To send you news, special offers, and information about products and services that may interest you and resemble what you have purchased or inquired about unless you have opted out of receiving such information.
3.1.7- To communicate with you regarding your account, updates, promotional offers, and customer service inquiries.
3.1.8- To comply with our legal obligations, protect our rights, privacy, and safety, as well as the rights, privacy, and safety of our users and the public.
3.1.9- To connect you with services, promotional materials, advertising, and other information that may be of interest to you, whether developed solely by us, by third parties, or in collaboration between us and any third party.
3.1.10- To conduct market research and statistical analysis related to user behavior, and we may share this information with third parties in a non-personal, aggregate manner.
3.1.11- To identify problems and challenges that our websites, applications, or services may face, and work on improving, developing, introducing changes, and creating new services and applications.

4- Sharing of Information
4.1- We may share your personal information in the following contexts:
4.1.1- External Service Providers: We may share your information with external service providers who provide services on our behalf, such as processing financial transactions, electronic payments, and providing analytics and statistics. These entities are bound to maintain the privacy of your information and process it according to our instructions.
4.1.2- Law Enforcement Agencies and Government Authorities: We may share your information with law enforcement agencies, government authorities, or other third parties when required by law or when we believe it is necessary to protect our rights, the safety of others, comply with a court order, or respond to legal investigation requests.
4.1.3- Business Transactions: In the event of a merger or acquisition by another company, or other business transactions, we may share your personal information with the companies involved in these transactions. You will be notified if there are any changes in company ownership, use of your personal information, or information-sharing options.
4.1.4- Marketing Purposes: We may share your personal information with our marketing partners to provide promotional offers and marketing materials that may be of interest to you, according to your choices and preferences.
4.1.5- Protecting the Company's Rights and Property: We may share your personal information when needed to protect the company's rights and property, including the security and integrity of the site and the services we offer.
4.1.6- Third Parties with Your Consent: We may share your personal information with third parties if you have consented to this sharing or instructed us to do so.
4.2- It is important to note that we respect your privacy, and we share your personal information only to provide better services in accordance with legal requirements and practical needs.

5- Your Choices Regarding Your Personal Information
5.1- You retain a number of rights regarding your personal information, including the following:
5.1.1- Right to Access: You have the right to request access to the personal information we hold about you. This only refers to the personal information that you have provided to us, as mentioned in section 2.1.1, and not to other information.
5.1.2- Right to Correction: If there is any inaccurate or incomplete personal information, you can request correction of such information, and we will update it accordingly. Again, this only refers to the personal information that you have provided to us, as mentioned in section 2.1.1, and not to other information.
5.1.3- Right to Deletion: We apologize, but you do not have the right to request deletion of your personal information that we retain, as per the applicable terms and conditions.
5.1.4- Right to Objection: We also apologize, but you cannot object to the processing of your personal information that we perform.
5.1.5- Please note that your personal information is processed in accordance with applicable laws and regulations in the field of data protection and privacy, and your personal information will be handled in compliance with these laws and regulations. If you have any questions or concerns about your personal information, please contact us and we will be happy to respond to your inquiries.

6- Security
6.1- We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission or storage can be guaranteed to be absolutely secure, and we cannot fully guarantee the security of your personal information.